Production Times


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NOTICE: Due to the COVID-19 virus many changes have been made and more. Social distancing / minimizing the number of people we have extended the work week and added 2nd and 3rd shifts in some locations. All orders are on schedule but can vary from time to time ! Please take this into consideration when ordering.

All orders start the following business day received and ship free UPS or FedEx ground, depending on the weight freight may apply. Example: Orders placed on Thursday, our system receives these orders on Friday and are processed on Monday, orders placed Friday, Saturday and Sunday our system receives these orders on Monday and are processed on Tuesday. Once your order is placed you will receive an email confirmation of your order. When your order has been completed and shipped you will receive another email saying so. If you did not receive our Order Confirmation # via email, it may have been put in your junk/spam. Never Run Short - Please order according to the following times! Our goal is to process your order as efficiently and quickly as possible, please let us go to work for you..

Calculated in Business Days:
The following production times or better, again calculated in business days: Most products other than noted are estimated to take 5-12 business days, continuous products & printed envelopes 12-20, all orders of 10,000 or more may require additional time, if a custom company logo is applicable (1st time orders only) add 1-3 business days. Shipping is additional to the production times, standard ground shipping is estimated 3-7 business days, freight add 12-15 to the estimated standard ground. Sorry - We do not offer Rushes, Expedited Shipping, Tracking Numbers or Promised delivery dates.

Best Case Scenario Worst Case Scenario!
Using the Most products (no logos if applicable) 5-12 business days, plus 3-7 business days standard ground shipping, calculating in business days, considering all orders start the following business day received, excluding Saturdays, Sundays, Holidays your order could arrive in best case scenario 5-3 = 8 business days, plus 3-7 business days standard ground shipping worst case scenario 12-7 = 19 business days, plus 3-7 business days standard ground shipping. Due to COVID-19 we are experiencing industry-wide challenges, our best / worst case scenario times are known to be better, the same, at times beyond worst and we’re still processing more orders than ever. We appreciate your patience and understanding. Please do not order based on previous quick performance. Since COVID plan for the worst, pray for the best.

UPS during COVID-19 and because businesses are shorthanded, not open at the time of delivery are having to make 3 delivery attempts in some cases, this impacts all of us. So they have extended deliveries up to 9PM, making deliveries on Saturdays, after several attempts to make delivery, not often but have been known to leave a UPS Note saying your package is being held at a UPS center for you to pick up, if not it will be returned to one of our locations. If you receive a UPS Note as mentioned contact us online in writing immediately for redelivery while the order is still in your area.

SINCE SEPTEMBER 2021

While we have felt the pains of the paper shortage in the Direct Mail industry for a long time, Today reports that the national paper shortage is creating order delays felt across several different industries including schools and grocery stores.

The paper shortage can be attributed to many factors such as tightening capacity, labor shortages, and supply chain disruptions. In the past year alone, we have seen the gap between capacity & demand narrow. In 2021 & 2022 the Shipments to Capacity ratio was forecast to be in the low 90%. So far in 2021 YTD is over 94%.

The misalignment between capacity and demand has led to longer production lead times, late deliveries, and volatile pricing. Experts tell us we can expect capacities to remain tight into 2022 and potentially into 2023.

As we continue to navigate this tumultuous market, the best tip we can suggest is to bear in mind.

PLAN AHEAD

As a result of high capacity and strains on the supply chain we are seeing unprecedented lead times, some as high as 12 weeks PLUS. Planning ahead and communicating needs in your office for upcoming projects can allow us to source the appropriate material as needed.

We appreciate your patience and understanding. Keep your order placement, All orders are processed in the order received. Want to cancel the order/receive a 100% refund, no problem and at the same time we regret not given the opportunity to service you. All cancelations/refund request must be made online in writing using our Contact Us page. It’s like giving an organ, someone will appreciate you giving up your order position.
Thank You!


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