The quality of your imprint begins with your artwork. For the best results, we require Adobe Illustrator converted to outlines and saved as PDF, ink colors are to be PMS (not CMYK or RGB). Word files saved as PDF do not meet these requirements as mentioned above. All copy should be 6 points or larger and lines should be no thinner than .5 pt.. See Your Purchase includes this is located on the product page.
Know the resolution of your artwork / logo file(s). It is your responsibility to know the resolution of your artwork / logo file(s) before attaching it to your order. We will not held responsible for the print quality of any art / logo file that does not meet our requirements mentioned above or is less than 300 DPI/Resolution. This applies to all orders; new orders or reorders. Web images are not acceptable for printing and PLEASE DO NOT re-save your low resolution art at a higher resolution, as this is not acceptable. PLEASE NOTE: We cannot print a logo from a printed sample, this is not considered as artwork.
To determine the resolution of your artwork / logo. To determine the resolution of a jpg, etc.; Open the file then right click on the picture and click on properties, here you will be able to see your Horizontal and Vertical resolutions.
Changing the resolution does not change the print quality.
Please remember web images are not acceptable for printing!
Do not re-save your low resolution art at a higher resolution, as this is not acceptable!
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